After the fire department leaves, the damage keeps working against you: soot etches surfaces, smoke odor soaks into everything, and the water used to fight the fire starts its own destruction. We secure your property the same day and handle every step from cleanup through rebuild.
Fire & Smoke Damage Restoration
Serving all of East Grand Rapids · Open 24/7 · (616) 300-8900
Common Causes We See in East Grand Rapids
- Kitchen and cooking fires
- Electrical fires in older wiring
- Heating equipment and space heater fires
- Chimney and fireplace issues
- Dryer vent lint fires
While You Wait for the Crew
A few minutes of the right first moves can save thousands in damage. Here is what to do — and what not to do — before we arrive.
Do
- Wait for the fire department to clear the building before going back in
- Call your insurance company early — fire claims move better with an early start
- Keep receipts for anything you buy while displaced
- Let us board up openings and tarp the roof to prevent secondary damage
Don’t
- Wipe soot off walls or furniture — rubbing works it deeper into the surface
- Run the HVAC system — it spreads soot through the whole house
- Wash smoke-damaged clothing with regular detergent
- Throw anything away before it is documented for your claim
Crews are standing by in East Grand Rapids right now.
Call (616) 300-8900How It Works
Here Is What Happens When You Call
The hardest part of property damage is facing it on your own. You do not have to — from the first phone call, it is our job, not yours.
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Step 01
You call, we answer
Any hour, any day, a real person picks up — not a machine and not a national call center. You describe what you are looking at, and from that moment it stops being your problem to solve on your own.
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Step 02
We assess
Our crew works out how far it has really gone, including what you cannot see behind walls and under floors. You do not have to know what to look for, or guess how bad it is.
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Step 03
We do the work
What comes out, what gets dried, what can be saved — those are our calls to make, and we explain each one as we go. Readings are recorded throughout, so nothing rests on you taking our word for it.
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Step 04
You get your property back to normal
Our own team rebuilds what came out and hands the place back finished, with everything documented the way your adjuster expects it.
We Work With Your Insurance
Restoration is stressful enough without fighting through a claim alone. Our crews document everything — photos, moisture readings, and a clear scope of work — in the format adjusters expect, and we communicate with your insurance company throughout the job. You always know what is happening and what your policy covers before work begins.
What This Service Covers
Emergency board-up and roof tarpingSoot removal from every surfaceProfessional smoke odor eliminationContents cleaning and pack-outFirefighting water cleanup
A fire is one of the worst days a family can have. Our job is to make everything after it as painless as possible - including rebuilding what was lost.
Frequently Asked Questions
Can the smell of smoke be completely removed from my house?
Removing smoke odor can be challenging, but with the right techniques, it is possible to eliminate it effectively. Professional cleaning and restoration services in Grand Rapids can help remove the odor from carpets, walls, and upholstery if handled promptly.
Is it safe to stay in my home after a fire?
Safety after a fire is crucial. If the fire was contained and there's no structural damage, you may be safe, but it's best to consult with fire restoration experts. They can assess the condition of the home to ensure it's safe for occupancy.
When should I start cleaning up after a fire?
Cleanup should begin as soon as it is safe to do so, ideally within the first few days after the fire. Prompt action helps mitigate further damage, especially from soot and water used in firefighting efforts.
Does homeowner's insurance cover fire and smoke damage?
Most homeowner's insurance policies cover fire and smoke damage, but specifics can vary. It's essential to review your policy details or contact your insurance provider to understand your coverage.
Can furniture and clothing damaged by smoke be saved?
In many cases, smoke-damaged furniture and clothing can be salvaged through professional cleaning. Restoration services can treat these items to remove odors and stains, but results depend on the extent of the damage.
Why is there water damage after a fire?
Water damage often occurs after a fire due to firefighting efforts that use large amounts of water to extinguish flames. This can lead to additional issues like mold growth if not addressed quickly.
Request Service Online
Tell us what happened and we will call you right back. For emergencies, calling (616) 300-8900 is always fastest — we answer 24/7.
