Contact Our Grand Rapids Team

Emergency or question, big job or small - here is how to reach us. Phones are answered by a real person 24 hours a day, every day.

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Where We Dispatch From

United Water Restoration Group of East Grand Rapids
921 36th Street Southwest #107
Wyoming, MI 49509

Crews leave from here for every neighborhood we cover. If you have water moving right now, calling is faster than driving over — we would rather meet you at the property.

While You Wait for the Crew

Only where it is safe to do so. None of it is worth an injury.

Worth doing

  • Shut off the water at the source or the main valve if you can reach it safely
  • Cut power to affected rooms at the breaker if outlets or appliances got wet
  • Move photos, electronics, and valuables somewhere dry
  • Take photos and video before you move anything large — your claim will thank you

Leave alone

  • Use a household vacuum on standing water
  • Walk under sagging ceilings or across buckled floors
  • Leave wet rugs sitting on hardwood
  • Wait to see if it dries out on its own — it will not

Request Service Online

Tell us what happened and we will call you right back. For emergencies, calling (616) 300-8900 is always fastest — we answer 24/7.

A member of our office team answering a service call

A United Water Restoration Group of East Grand Rapids van heading out on an emergency call at sunset

In Case of Property Damage, Call:

616-300-8900

We answer around the clock and dispatch from right here in Wyoming.

IICRC Certified · Water · Fire · Mold · 24/7 Emergency Response